KNOWLEDGEBASE

Click on the category to browse FAQs.

Budget Utilization, Liquidation and System Analytics (BULSA) (10)

FAQs regarding access and usage of the BULSA

Q: E-signature is vertical when printing the Obr/BUR/DV.

Q: May I request to register a supplier in BULSA?

Q: The payee name has not been updated when printing the check.

Q: Unable to change the amount

Q: We cannot register payees in BULSA.
Document Routing System (DRS) (4)

FAQs regarding access and usage of the UP DRS

Q: Do we need to use barcode scanners to scan the tracking numbers on the documents?

Q: Our UP office would like to use DRS. How can we have our faculty and staff registered in the system?

Q: What is UP DRS?

Q: Who are allowed to use DRS?
Microsoft Office 365 (6)

FAQs on MS Office 365 access and usage

Q: Can I install my MS Office apps in more than one device?

Q: I already have an MS Office 365 account before but I forgot my password. What do I do?

Q: I can't login to MS Teams using my email. What do I do and how do I resolve this?

Q: I'm getting the error "You currently have not been assigned an Office license that includes the Office desktop apps. Contact your admin for more information about how to get Office for your organization."

Q: What is the MS Office 365 account?
Personnel Unified Systems Outlook (PUSO) (12)

FAQs regarding access and usage of the PUSO

Q: The user is requesting to be tagged in another CU

Q: Basic Paper Approval workflow

Q: How do I request a PUSO account?

Q: How do I request to synchronize UPD from another Constituent University?

Q: The school where the user graduated from is not in the list of values
UP Alumni Mail (3)

Knowledgebase Category for FAQs related to the UP Alumni Mail

Q: How do I get my UP Alumni Mail?

Q:I forgot the password of my UP Alumni Mail account, how do I request for a password reset?

Q:I'm getting the error "Your sign-in settings don't meet your organization's 2-Step Verification policy. Contact your admin for more info." What does it mean and how do I resolve it?
UP Mail (7)

FAQs on the UP Mail.

Q: How do I get a UP Mail Account for my organization?

Q: How do I get a UP Mail account?

Q: How do I get a UP Mail for our office/college/department/institute/unit?

Q: I forgot the password of my UP Mail account, how do I request for a password reset?

Q: I'm getting the error "Your sign-in settings don't meet your organization's 2-Step Verification policy. Contact your admin for more info." What does it mean and how do I resolve it?

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